Your pieces have been made using traditional cabinetmaking techniques, and finished with either a satin lacquer or a gloss lacquer, both cured and hand rubbed to a durable finish. A gloss finish is composed of 16 coats of lacquer, cut back between coats. The final coat is brought to a mirror finish using 8000 grit polishing compound. Our lacquer-finished furniture does not need polishing or feeding with any spray wax, oil or silicone; using any of these will cause a sticky build-up. A gloss lacquer surface should simply be dusted with a soft, lint-free cloth.
Any fingerprints or sticky residue may be removed by wiping it down with a damp cloth, then buffing with a dry cloth. You may use a dilute solution of washing up liquid (i.e. Fairy Liquid) on a soft damp cloth, then drying it with a lint free cloth. Never use washing up liquid directly from the bottle! Never use silicone or wax polishes on any of our furniture.
Spills should be mopped up as soon as possible, and red wine should be mopped up immediately, as the tannins in red wine will penetrate even a lacquer finish.
Avoid placing extremely hot plates and cups directly on the tabletops (i.e. plates warmed in the oven). We suggest using placemats and coasters to protect surfaces.
Avoid dragging anything across tabletops; ceramic pieces sometimes have rough, unsealed bases that could scratch surfaces. Make sure vases are sealed; we have found that some seep water from unsealed bases.
All timbers react to light – this is called oxidation. Cherry and yew darken and develop a deep rich patina with exposure to light; walnut may become lighter, oiled maple may yellow (we lacquer-finish maple to avoid yellowing). Pressure-dyed timbers, including those used in marquetry, will react, change and fade when exposed to sunlight. You MUST protect your furniture from the effects of light, by the use of blinds/curtains in full sun.
When you place an object on your furniture, you may notice that when you lift it, there will be a light or dark patch beneath it, depending on the type of wood. Take care to rotate placement of objects on cherry surfaces; even moving pieces slightly will avoid shadows developing. If this happens, remove the object; the light should eventually even out the surface colour.
Solid wood and timber veneers, being natural materials, will react to changes in temperature and humidity with movement, and doors and drawers may also move as the pieces ‘settle’ into the floor. Seasonal changes such as extreme heat will dry the timber (causing some shrinkage) and increased humidity will swell timber (drawers/doors may stick with excessive humidity). In air conditioned and/or centrally heated environments, we recommend that the relative humidity should be set at 50%, the temperature at 18-19 degrees centigrade. If you find your pieces reacting to seasonal changes, you may want to consider fine tuning the temperature and humidity in your home/office, such as regularly using a dehumidifier or regulating extreme heat. Please contact us with any questions regarding movement.
Sometimes, despite your best efforts, accidents happen, and the furniture may acquire dents, bruises or the occasional scratch. The Japanese have a phrase for the ‘character’ a piece of furniture develops over the years: Wabi sabi, the collective memory of objects.
Should your furniture need repair or refinishing at any point, please contact us for a quote.
We trust that you will love living with your new furniture.